8:00 Chairperson’s Recap Of Main Conference Day One

8:15 Opening Keynote: Financial Management: A New Way Forward

With the cost of financial system management modernizations rising, human capital challenges become more acute and a rising demand from the public for real time and reliable information on where and how taxpayer dollars are being spent, it has never before been more critical for the Federal financial community to embrace a new and better direction for financial management. Over the past several months, OMB has been working closely with the CFO Council, the Treasury Department, the CIGIE and GAO to identify strategies for meeting new and emerging demands on the financial management and audit communities. This session, led by OMB Controller for the Office of Federal Financial Management, Danny Werfel, provides you the opportunity to be part of this important dialogue and effort.

Danny Werfel
Controller
Office of Federal Financial Management Office of Management and Budget

Following his Keynote, join Mr. Werfel for a 15-minute interactive Q&A session on the OMB’s priorities and how to move these strategies down to the tactical level.

9:15 Keynote: Procurement Cost Efficiencies In The Federal Space

Having listened to the concerns of managers throughout government, the Chief Performance Officer and his team at the Office of Management and Budget have created an ambitious agenda addressing the focus needed for the greatest impact on government programs. As part of these priorities, it will be critical that those who contract with the government are delivering what they promised, in terms of price, schedule and performance.

Speaker to be announced.

10:45 Extended Panel Discussion: Where Leaders Connect: Putting Leadership Into The Forefront For Improving The Way Government Does Business

When evaluating how some Government entities pull ahead of others in terms of the way they conduct business and perform, experts consistently pinpoint one differentiating factor: strong leadership. Your role in setting strategic direction, allocating resources and serving as an early warning system is becoming increasingly prominent and even more visible in the current economy. This panel of Executive Directors and champions of shared services initiatives will address the following:

• What are the pressures you are facing as a leader especially given the current environment?
• How do you define, develop and implement your strategy and lead from the front?
• What are the key lessons learned and mistakes made in evolving your organization?
• How do you drive continuous improvement and sustain the pace?
• How do you see the journey of creating shared services and the way Government does business changing in the next year of two?
• How do you build and maintain trust of the organization as you restructure your organization?
• How do you create an environment of ownership and accountability?

Moderator:

Earl Pinto
Sr. Advisor, Program Support Center
U.S. Department of Health and Human Services

Panelists:

1:15 Cloud Computing As A Shared Service: Converging Government-Based Business Models For Enhanced Service Delivery

The emergence of cloud-based alternative delivery models offer new opportunities to optimize the Federal data center environment and create a platform to provide services to a broader audience of customers at a much lower cost – all of which address the President’s objective to boost innovation, efficiency and effectiveness of information technology. While the advantages of virtualization as a way to extend Shared Services are clear, the Cloud has unique risks for agencies to consider. In this session, you will learn about the following:

• Cloud Computing model and the proposed Strategic Roadmap for wide-scale implementation
• Relationship between Cloud Computing and Federal Shared Services and its specific impact in the public sector, including having already delivered efficiencies of 40-60% in productivity and power consumption
• Basics of Cloud Computing, how to evaluate the technological and organizational risk factors and suggestions on how to get started
• Lessons learned from a federal practitioner that has implemented a cloud computing model and associated service offering

Doug Bourgeois
Director, National Business Center
U.S. Department of the Interior

2:00 Creating A Culture Of Innovation: Creating The Right Climate For Sustainable Success

One of the most difficult challenges facing efforts to improve upon performance is finding a way to change the culture from an environment guided by the status quo to one that constantly strives to innovate and improve. Even the most well-designed initiatives can fail despite the dedication of those responsible for implementation and execution unless there is a climate of risktaking, collaboration and leading by example. To ensure the success and sustainability of your initiatives and to bring your game to the next level we will explore:

• How to encourage new thinking and set the stage for finding competencies needed for innovation.
• How to solve intractable, cumbersome problems by encouraging collaboration – internally and externally
• How to facilitate and manage innovation and learning by leveraging expertise across the organization

Peggy Philbin
Executive Director, Bureau of Administration
U.S. Department of State

3:15 Streamlining Complex Organizational Structures And Delivering First Class Service Through A Highly Systematized Governance Structure

Because change is inevitable, it is critical to identify and engage stakeholders in the performance management process. Without a comprehensive understanding of who your stakeholders are, what they care about and how they relate to the initative you are launching, it will be near impossible to meet your project goals or achieving the full potential of a high-performing organization. In this session, you will learn how to:

• Reduce costs and enhance customer service by moving work to employee and manager self-service environments
• Integrate the people component with processes and technology by staffing dedicated resources for specific knowledge transfer
• Upgrade the shared service environment with selective outsourcing practices

Nancy Laich
Manager, HR Shared Services
U.S. Postal Service

4:00 Facilitating The Collaboration Capabilities Required To Build A Transparent Government Through Value-Added Services

With agencies responding to increasing pressure from the administration and taking cues from successful practices in the commercial sector, outsourcing (or value-added services) offers a strategic way to reduce and control operating costs, improve agency focus and gain access to world-class processes. The benefits of these opportunities are different in the public sector because of the taboos associated with handing off your internal services to an external partner. In this session, you will learn how outsourcing in government can help you to focus on your core competencies and yield significant cost savings, one of the primary objectives on the current overhaul on the way government does business.

Gustavo Limon
CTO, Office of the CIO, National Weather Service
National Oceanic and Atmospheric Administration

4:45 Chairperson’s Closing Remarks & End Of Onference